How to open a proactive case for patching or upgrading Red Hat JBoss EAP

Solution Verified - Updated -


  • Upgrading production JBoss EAP clusters.
  • How to open a case to notify Red Hat of upgrades taking place so appropriate resources are available?
  • What information is useful for Red Hat support when opening a proactive ticket for weekend or after hours work?


  • JBoss EAP

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