Quay doesn't allow users to log in when Keycloak is used as OIDC provider and SMTP is enabled

Solution In Progress - Updated -

Issue

In some cases, Quay will not allow Keycloak users to log in when SMTP is enabled in Quay. The following error message is displayed

A verified email address is required to login with this service.

Environment

Quay Enterprise 2.9.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content