Red Hat Satellite installer fails with error Failed to load feature test for posix: can't find user for 0.

Solution Verified - Updated -

Environment

  • Red Hat Satellite 6.x
  • Puppet

Issue

  • Satellite installer failing with following logs in /var/log/foreman-installer/satellite.log:
[ERROR 2019-03-18T09:53:04 main]  Systemd start for puppetserver failed!
[ERROR 2019-03-18T09:53:04 main] journalctl log for puppetserver:
[ERROR 2019-03-18T09:53:04 main] -- Logs begin at Tue 2019-03-12 17:09:35 CDT, end at Mon 2019-03-18 09:53:04 CDT. --
[ERROR 2019-03-18T09:53:04 main] Mar 18 09:52:24 prlsattl001 systemd[1]: Starting puppetserver Service...
[ERROR 2019-03-18T09:53:04 main] Mar 18 09:53:03 prlsattl001 puppetserver[16361]: Failed to load feature test for posix: can't find user for 0

Resolution

  • Remove all/any hardening parameters on any of the filesystems:
[root@satellite]# cat /etc/fstab |grep -i tmp
/dev/mapper/system-tmp  /tmp                    xfs     nodev,noexec,nosuid 0 0

Root Cause

  • Puppet Server will not function if noexec permission is set on the temporary mount point that Java uses.

Diagnostic Steps

  • Hardening parameters set for /tmp:
[root@satellite]# mount | grep '/tmp' | grep -i noexec
/dev/mapper/system-tmp on /tmp type xfs (rw,nosuid,nodev,noexec,relatime,seclabel,attr2,inode64,noquota) [tmp]

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