Can no longer connect to JBoss Patch Content Source from JON due to "Invalid login credentials specified for user"

Solution Verified - Updated -

Issue

  • Can't connect to JBoss Patch Content Source
  • I am getting the following error when trying to connect to JBoss Patch Content Source:
    Failed the attempt to connect to the remote repository for [JBoss Patch Content Source] Check the configuration and make sure the remote repository is up.
    
  • Synchronization of JBoss Patch Content Source fails and the following appears in the server log:
    INFO  [org.quartz.core.JobRunShell] Job syncContentSource.5100fe83--d225257a--12ac403bcff threw a JobExecutionException:
    org.quartz.JobExecutionException: Failed to sync content source in job [JobDetail 'syncContentSource.5100fe83--d225257a--12ac403bcff':  jobClass: 'org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob isStateful: true isVolatile: false isDurable: false requestsRecovers: false] [See nested exception: java.lang.Exception: Failed to sync content source [101]]
            at org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob.execute(ContentSourceSyncJob.java:89)
            at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
            at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
    Caused by: java.lang.Exception: Failed to sync content source [101]
            at org.rhq.enterprise.server.plugin.content.ContentSourceAdapterManager.synchronizeContentSource(ContentSourceAdapterManager.java:261)
            at org.rhq.enterprise.server.content.ContentSourceManagerBean.internalSynchronizeContentSource(ContentSourceManagerBean.java:717)
            ...
            at $Proxy283.internalSynchronizeContentSource(Unknown Source)
            at org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob.synchronizeAndLoad(ContentSourceSyncJob.java:142)
            at org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob.execute(ContentSourceSyncJob.java:84)
            ... 2 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.rhq.enterprise.server.plugin.content.ContentSourceAdapterManager$IsolatedInvocationHandler.invoke(ContentSourceAdapterManager.java:571)
            at $Proxy435.synchronizePackages(Unknown Source)
            at org.rhq.enterprise.server.plugin.content.ContentSourceAdapterManager.synchronizeContentSource(ContentSourceAdapterManager.java:206)
            ... 45 more
    Caused by: java.lang.Exception: Invalid login credentials specified for user [my-csp-user]. Make sure this user has an active account at the CSP and that the password is correct.
            at org.rhq.enterprise.server.plugins.jboss.software.JBossSoftwareContentSourceAdapter.retrieveRssDocument(JBossSoftwareContentSourceAdapter.java:211)
            at org.rhq.enterprise.server.plugins.jboss.software.JBossSoftwareContentSourceAdapter.synchronizePackages(JBossSoftwareContentSourceAdapter.java:120)
            ... 52 more
    
  • JBoss Patch Content Source will no longer synch indicating that the user name or password are invalid

Environment

  • JBoss Operations Network (JON) 2.3, 2.3.1, 2.4
  • JBoss Patch Content Source configured using URL: https://support.redhat.com/jbossnetwork/restricted/feed/software.html?product=all&downloadType=all&flavor=rss&version=&jonVersion=2.0

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