Can no longer connect to JBoss Patch Content Source from JON due to "Invalid login credentials specified for user"

Solution Verified - Updated -

Issue

  • Can't connect to JBoss Patch Content Source
  • I am getting the following error when trying to connect to JBoss Patch Content Source:
    Failed the attempt to connect to the remote repository for [JBoss Patch Content Source] Check the configuration and make sure the remote repository is up.
    
  • Synchronization of JBoss Patch Content Source fails and the following appears in the server log:
    INFO  [org.quartz.core.JobRunShell] Job syncContentSource.5100fe83--d225257a--12ac403bcff threw a JobExecutionException:
    org.quartz.JobExecutionException: Failed to sync content source in job [JobDetail 'syncContentSource.5100fe83--d225257a--12ac403bcff':  jobClass: 'org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob isStateful: true isVolatile: false isDurable: false requestsRecovers: false] [See nested exception: java.lang.Exception: Failed to sync content source [101]]
            at org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob.execute(ContentSourceSyncJob.java:89)
            at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
            at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
    Caused by: java.lang.Exception: Failed to sync content source [101]
            at org.rhq.enterprise.server.plugin.content.ContentSourceAdapterManager.synchronizeContentSource(ContentSourceAdapterManager.java:261)
            at org.rhq.enterprise.server.content.ContentSourceManagerBean.internalSynchronizeContentSource(ContentSourceManagerBean.java:717)
            ...
            at $Proxy283.internalSynchronizeContentSource(Unknown Source)
            at org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob.synchronizeAndLoad(ContentSourceSyncJob.java:142)
            at org.rhq.enterprise.server.scheduler.jobs.ContentSourceSyncJob.execute(ContentSourceSyncJob.java:84)
            ... 2 more
    Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.rhq.enterprise.server.plugin.content.ContentSourceAdapterManager$IsolatedInvocationHandler.invoke(ContentSourceAdapterManager.java:571)
            at $Proxy435.synchronizePackages(Unknown Source)
            at org.rhq.enterprise.server.plugin.content.ContentSourceAdapterManager.synchronizeContentSource(ContentSourceAdapterManager.java:206)
            ... 45 more
    Caused by: java.lang.Exception: Invalid login credentials specified for user [my-csp-user]. Make sure this user has an active account at the CSP and that the password is correct.
            at org.rhq.enterprise.server.plugins.jboss.software.JBossSoftwareContentSourceAdapter.retrieveRssDocument(JBossSoftwareContentSourceAdapter.java:211)
            at org.rhq.enterprise.server.plugins.jboss.software.JBossSoftwareContentSourceAdapter.synchronizePackages(JBossSoftwareContentSourceAdapter.java:120)
            ... 52 more
    
  • JBoss Patch Content Source will no longer synch indicating that the user name or password are invalid

Environment

  • JBoss Operations Network (JON) 2.3, 2.3.1, 2.4
  • JBoss Patch Content Source configured using URL: https://support.redhat.com/jbossnetwork/restricted/feed/software.html?product=all&downloadType=all&flavor=rss&version=&jonVersion=2.0

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content