Capsule Sync fails with 'PLP0000: Importer indicated a failed response' error on Red Hat Satellite.

Solution Verified - Updated -

Issue

  • During a capsule sync, the error PLP0000: Importer indicated a failed response is generated in /var/log/foreman/production.log on the Red Hat Satellite server.

  • The pulp.server.managers.repo.sync.sync task on the Satellite shows the following traceback:

    traceback: |
    Traceback (most recent call last):
      File "/usr/lib/python2.7/site-packages/celery/app/trace.py", line 367, in trace_task
        R = retval = fun(*args, **kwargs)
      File "/usr/lib/python2.7/site-packages/pulp/server/async/tasks.py", line 529, in __call__
        return super(Task, self).__call__(*args, **kwargs)
      File "/usr/lib/python2.7/site-packages/pulp/server/async/tasks.py", line 107, in __call__
        return super(PulpTask, self).__call__(*args, **kwargs)
      File "/usr/lib/python2.7/site-packages/celery/app/trace.py", line 622, in __protected_call__
        return self.run(*args, **kwargs)
      File "/usr/lib/python2.7/site-packages/pulp/server/controllers/repository.py", line 827, in sync
        raise pulp_exceptions.PulpExecutionException(_('Importer indicated a failed response'))
    PulpExecutionException: Importer indicated a failed response
    
  • On the Capsule, under the /var/log/messages file, logging will indicate that an attempt to retrieve metadata from the Satellite resulted in a Not Found error.

Environment

  • Red Hat Satellite 6.4 and above.

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