Why do the Live Events stop refreshing in Ansible Tower after some time?

Solution Verified - Updated -

Issue

The Ansible Tower UI stops refreshing after some time and restarting the Ansible Tower services solves the problem temporarily.

This issue resembles usually by Jobs standard output missing or not updating.

In /var/log/nginx/ logs you can see errors for clients trying to connect to /websocket/ endpoint with HTTP 499 or 502 error codes. Same can be see in web browser Developer Console.

Environment

  • Ansible Tower 3.3.0-3 or Ansible Tower 3.4.0
  • LDAP authentication is used

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