Sosreport fails to collect "dmidecode" and other hardware info, if "rhn-client-tools" package is not installed.

Solution Unverified - Updated -

Issue

  • Sosreport fails to collect "dmidecode" and other hardware info, if 'rhn-client-tools' package is not installed.

It fails with a traceback if '__raisePlugins__' is enabled.

Traceback (most recent call last):
  File "/usr/sbin/sosreport", line 701, in ?
    sosreport()
  File "/usr/sbin/sosreport", line 563, in sosreport
    plug.setup()
  File "/usr/lib/python2.4/site-packages/sos/plugins/hardware.py", line 41, in setup
    self.collectExtOutput(glob("/usr/share/rhn/up2date*client/hardware.py")[0])
IndexError: list index out of range
The index is out of range because /usr/share/rhn/up2date*client/hardware.py doesn't exist.

Environment

  • Red Hat Enterprise Linux 5.7

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