Globally uncaught exception occurs trying to view JBoss ON platform utilization report when a platform in inventory belongs to an agent that has since been reconfigured for another server

Solution Verified - Updated -

Issue

  • We are getting the error Globally uncaught exception
  • Platform utilization report or portlet fails to be generated

Environment

  • JBoss Operations Network (ON) 3.1
  • Accessing the platform utilization report or portlet
  • One or more platforms in inventory belong to an agent that is no longer connected to the affected server
  • An agent that is no longer connected to the affected server is running and registered and connected to a different server

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