Smart Card Enrollment Fails when Red Hat Certificate System is Configured for DRM Server-Side Key Generation

Solution Verified - Updated -

Issue

  • The following error is displayed when attempting a smart card enrollment:

Smart card enrollment failed.  Error: smart card enrollment failure.

Environment

  • Red Hat Certificate System 7.3
  • Data Recovery Manager (DRM) subsystem
  • netHSM Hardware Security Module
  • Gemalto Smart Card
  • Card enrollment fails after approximately 75% of the process is completed

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