Repository sync fails with the error 'RPM1004: Error retrieving metadata: A connection error occurred' on Satellite 6 server.

Solution Verified - Updated -

Issue

  • While trying to sync repositories on Satellite, it fails withRPM1004: Error retrieving metadata: A connection error occurred.

  • Red Hat Satellite 6 installed with proxy fails with below connection tests:

    #nc -v -w 5 cdn.redhat.com 443 
    Ncat: Version 6.40 ( http://nmap.org/ncat )
    Ncat: Connection timed out.
    
    #nc -v -w 5 subscription.rhsm.redhat.com 443 
    Ncat: Version 6.40 ( http://nmap.org/ncat )
    Ncat: Connection timed out.
    
    #nc -v -w 5 --proxy PROXY URL:PROXY PORT cdn.redhat.com 443 
    Ncat: Version 6.40 ( http://nmap.org/ncat )
    Ncat: Proxy returned status code 503.
    
    #nc -v -w 5 --proxy PROXY URL:PROXY PORT subscription.rhsm.redhat.com 443
    Ncat: Version 6.40 ( http://nmap.org/ncat )
    Ncat: Proxy returned status code 503.
    
  • While trying to sync the repositories on Red Hat Satellite, below error has been observed in the Red Hat Satellite WebUI -> Monitor -> Tasks -> Synchronize repository Task :

    result: 
    error:
    code: RPM1004
    data:
      reason: Not Found
    description: 'Error retrieving metadata: Not Found'
    sub_errors: []
    

Environment

  • Red Hat Satellite 6

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