Crystal Reports 2016 Report Application Server Fails on RHEL 7.2 and later.

Solution In Progress - Updated -

Issue

  • A new installation of SAP Crystal Server 2016 on Linux RHEL 7.2 may fail to install.
  • You may receive errors such as /isKeycodeValid error.
  • In the Central Management Console you may find that the service needed to run to utilize the features of “Crystal Report Server”, the Application Server shows "Failed" and won’t start properly.
  • You may receive the message: "The ReportApplicationServer Failed to start and cannot be started."
  • As reported on: https://answers.sap.com/questions/494316/crystal-server-2016-reportapplicationserver-failed.html

Environment

  • Red Hat Enterprise Linux (RHEL) 7.2+
  • SAP Crystal Report Server 2016

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