[Satellite 6] Hammer ping fails with 500 Internal Server Error

Solution In Progress - Updated -

Issue

  • Hammer ping fails with following error.
[root@satellite ~]# hammer ping
Could not load the API description from the server:
500 Internal Server Error
  - is the server down?
  - was 'foreman-rake apipie:cache' run on the server when using apipie cache? (
Warning: An error occured while loading module hammer_cli_csv
Could not load the API description from the server:
500 Internal Server Error
  • Katello service fails on foreman-tasks.service as follows.
● foreman-tasks.service - Foreman jobs daemon
   Loaded: loaded (/usr/lib/systemd/system/foreman-tasks.service; enabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Fri 2018-10-19 14:02:28 EDT; 12min ago
     Docs: https://github.com/theforeman/foreman-tasks
  Process: 4721 ExecStart=/usr/bin/foreman-tasks start (code=exited, status=1/FAILURE)

Oct 19 14:02:28 satellite.example.com foreman-tasks[4721]: from /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext.rb:14:in `each'
Oct 19 14:02:28 satellite.example.com foreman-tasks[4721]: from /opt/theforeman/tfm/root/usr/share/gems/gems/bundler_ext-0.4.1/lib/bundler_ext.rb:14:in `system_require'
Oct 19 14:02:28 satellite.example.com foreman-tasks[4721]: from /usr/share/foreman/config/application.rb:16:in `<top (required)>'
Oct 19 14:02:28 satellite.example.com foreman-tasks[4721]: from /opt/rh/rh-ruby23/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
Oct 19 14:02:28 satellite.example.com foreman-tasks[4721]: from /opt/rh/rh-ruby23/root/usr/share/rubygems/rubygems/core_ext/kernel_require.rb:55:in `require'
Oct 19 14:02:28 satellite.example.com foreman-tasks[4721]: from /usr/bin/foreman-tasks:4:in `<main>'
Oct 19 14:02:28 satellite.example.com systemd[1]: foreman-tasks.service: control process exited, code=exited status=1
Oct 19 14:02:28 satellite.example.com systemd[1]: Failed to start Foreman jobs daemon.
Oct 19 14:02:28 satellite.example.com systemd[1]: Unit foreman-tasks.service entered failed state.
Oct 19 14:02:28 satellite.example.com systemd[1]: foreman-tasks.service failed.
Some services failed to status: foreman-tasks

Environment

  • Red Hat Satellite 6.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content