ricci status shows "ricci dead but pid file exists" and /var/log/messages contains 'Failed to open "/etc/dbus-1/system.conf": Permission denied'

Solution Verified - Updated -

Issue

  • ricci status shows "ricci dead but pid file exists" and /var/log/messages contains 'Failed to open "/etc/dbus-1/system.conf": Permission denied'.
  • ricci starts successfully, but its status operation fails.
# service ricci status
ricci dead but pid file exists

Oct  6 16:17:19 node-a dbus: [system] Unable to reload configuration: Failed to open "/etc/dbus-1/system.conf": Permission denied
Oct  6 16:17:19 node-a dbus: [system] Unable to reload configuration: Failed to open "/etc/dbus-1/system.conf": Permission denied
Oct  6 16:17:19 node-a dbus: [system] Unable to reload configuration: Failed to open "/etc/dbus-1/system.conf": Permission denied

Environment

  • Red Hat Enterprise Linux Server 6 (with the High Availability Add-on)
  • ricci

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