Understanding/troubleshooting Service Catalog Provisions

Issue

• This guide aims to simply the CloudForms Automate Engine, however for a full understanding and in depth coverage please refer to this guid Mastering Automation in CloudForms
• This guide will give useful tips and tricks to understanding the automate engine via the CloudForms logs as well as the Web UI
• Basic Automate Engine concepts will be discussed as well as basic Service Provisioning and Lifecycle Provisioning
• Automation Engine basic concepts:

- Instances, Methods, Schemas, Relationships, States and Attributes
- State machines and retry logic
- Service Provision Request and Service Provision Task
- Understanding the automation.log: state, updated namespace, starting/ending, pids

• Common uses of CloudForms Automate Engine:

- Understanding service provision requests and service provision tasks, how they are related
- Following automate engine processes via the /var/www/miq/vmdb/log/automation.log
- How to identify custom code use
- How to test automate code with a simulation and via a button