User created using self service role is not able to access VM console from Self Service UI. Updated 2018-09-13T00:36:39+00:00 Issue From self service portal, user can not access VM console. Getting the following error while accessing VM Console from SSUI: There was an error opening the console. undefined Can't connect to the instance on OpenStack via SSUI VM console. Environment Red Hat CloudForms 4.6 Subscriber content preview. For full access to the Red Hat Knowledgebase, please log in.Not a subscriber? Learn more about the benefits of Red Hat Subscriptions.