Refresh/Upload manifest on Red Hat Satellite 6.3 fails with error Couldn't find SmartProxy with 'id'=1 [WHERE (smart_proxies.id IN (N))]

Solution Verified - Updated -

Environment

  • Red Hat Satellite 6.3.x

Issue

  • Refresh/Upload manifest fails with below error
There was an issue with the backend service pulp: Couldn't find SmartProxy with 'id'=1 [WHERE (smart_proxies.id IN (2))]

Resolution

  • Assign the Capsule to its corresponding Organization\Location by following the below steps:
Administer > Organizations > Select desired Organization > Capsules > select Satellite Server as well as the Capsule server(move from left to right).
Administer > Locations > Select desired Location > Capsules > select Satellite Server as well as the Capsule server(move from left to right).

Root Cause

  • The capsule was not assigned to its corresponding Organization\Location.

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