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What data do I need to collect for Red Hat support to troubleshoot a Cloudforms issue?

Solution Verified - Updated 2015-02-08T02:36:10+00:00 -

Issue

I have an issue with my Cloudforms Management Engine/Enterprise Virtualization Manager.
What data do I need to collect from the appliance to provide Red Hat Global Support Services?

Environment

Enterprise Virtualization Manager 4
Enterprise Virtualization Manager 5
Red Hat Cloudforms Management Engine 2.0, 3.0

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