Red Hat Capsule status shows error ERF12-7885 [ProxyAPI::ProxyException]: Unable to fetch logs ([RestClient::SSLCertificateNotVerified]: SSL_connect returned=1 errno=0 state=error: certificate verify failed (unable to get local issuer certificate))

Solution Verified - Updated -

Issue

  • Red Hat Satellite Capsule details on Red Hat Satellite webUI -> Infrastructure -> Capsules -> (select the specific capsule) -> Overview tab shows error :

    2023-03-29T12:29:11 [I|app|6b1c5934] Backtrace for 'Failed to modules_card' error (Foreman::WrappedException): ERF50-5345 [Foreman::WrappedException]: Unable to connect ([ProxyAPI::ProxyException]: ERF12-7885 [ProxyAPI::ProxyException]: Unable to fetch logs ([RestClient::SSLCertificateNotVerified]: SSL_connect returned=1 errno=0 state=error: certificate verify failed (unable to get local issuer certificate)) for Capsule https://capsule.example.com:9090/logs)
    

Environment

  • Red Hat Satellite 6.x
  • Red Hat Satellite Capsule 6.x
  • Red Hat Enterprise Linux Server 7

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