Oracle Instance crashes with ORA-00600: internal error code, arguments:[kjbfusion2flash:__L], [0x2CBF06588]

Solution Verified - Updated -

Issue

  • ERP oracle DB went down with following error.
2017-12-25 23:21:39.607547 :kjzduptcctx(): Notifying DIAG for crash event
----- Abridged Call Stack Trace -----
ksedsts()+244<-kjzdssdmp()+321<-kjzduptcctx()+692<-kjzdicrshnfy()+992<-ksuitm()+1428<-ksuinstalive()+66<-ksliwat()+3926<-kslwaitctx()+181<-kcrf_commit_force_int()+3107<-kcbdsy()+68<-ksupop()+932<-opiodr()+1432<-ttcpip()+2699<-opitsk()+1740<-opiino()+945<-opiodr()+1165
<-opidrv()+587<-sou2o()+145<-opimai_real()+154<-ssthrdmain()+412 
----- End of Abridged Call Stack Trace -----

*** 2017-12-25 23:21:39.647
USER (ospid: 7415): terminating the instance due to error 472

Environment

  • Red Hat Enterprise Linux 7

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