Red Hat Satellite Capsule upgrade fails with errors when refreshing its features

Solution Verified - Updated -

Issue

  • Red Hat Capsule Minor Update or Major upgrade fails with the below error:

    /Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[capsule.example.com]:    Failed to call refresh: Proxy capsule.example.com cannot be refreshed: unknown error (response 500)
/Stage[main]/Foreman_proxy::Register/Foreman_smartproxy[capsule.example.com]: Proxy capsule.example.com cannot be refreshed: unknown error (response 500)

  • The satelllite-installer fails on the Red Hat Satellite server with the same error.

Environment

  • Red Hat Satellite 6
  • Red Hat Satellite Capsule 6

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