Newton update fails with "couldn't get the live value of the neutron agent"

Solution Verified - Updated -

Issue

During Newton minor update, we see:

Error: We couldn't get the live value of the neutron agent, please contact support. at /etc/puppet/modules/tripleo/manifests/profile/base/neutron.pp:77 on node overcloud-compute-0.localdomain

Environment

Red Hat OpenStack Platform 10

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.