On OpenShift Container Platform LDAP authentication fails with error "E0417 Error authenticating user with provider AD user not found"

Solution Verified - Updated -

Issue

  • After some changes done to Active Directory structure LDAP authenticaton is not working anymore.
Apr 17 20:20:53 master atomic-openshift-master-api: E0417 20:20:53.089243    3378 login.go:176] Error authenticating "user" with provider "Active-Directory": useridentitymapping.user.openshift.io "Active-Directory:CN=User\\, OU=ORG,DC=example,DC=com" not found
Apr 17 21:02:53 master atomic-openshift-master-api: E0417 21:02:53.264243    3378 login.go:176] Error authenticating "user" with provider "Active-Directory": users.user.openshift.io "user" not found

Environment

  • OpenShift Container Platform 3.7
  • Openshift Container Plataform 4.x
  • Active Directory

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content