Red Hat Insights fails to upload data due to large size of lsof and docker volumes output

Solution Verified - Updated -

Issue

  • Red Hat Insights fails to upload data due to large size of lsof output
  • Host fails to upload data to Red Hat Insights with following error

    DEBUG insights.client.connection Upload status: 500 Internal Server Error {"internal_error":{"reference":"793aa090-30fb-11e8-a12f-c7639f71b814"}}
    ERROR insights.client.connection Upload archive failed with status code  500
    ERROR insights.client.client Upload attempt 1 of 1 failed! Status Code: 500
    ERROR insights.client.client All attempts to upload have failed!
    ERROR insights.client.client Please see /var/log/insights-client/insights-client.log for additional information
    
  • redhat-access-insights --register or insights-client --register command fails with UPLOAD_TOO_LARGE error.

    DEBUG Upload status: 413 Request Entity Too Large {"error":{"key":"UPLOAD_TOO_LARGE","message":"Upload size limit exceeded"}}
    DEBUG Upload duration: 0:00:08.689832
    ERROR Upload attempt 1 of 1 failed! Status Code: 413
    ERROR All attempts to upload have failed!
    

Environment

  • Red Hat Insights
  • Red Hat Satellite 6.1 and above
  • Red Hat Satellite 5.7 and above

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