RHV VM failed to start, Null Pointer Exception reported in engine log

Solution In Progress - Updated -

Issue

  • VM failed to start;
Failed to run VM xyz (User: user1@a.b.c.-authz).
  • Null Pointer Exception reported in the engine logs;
2018-03-20 11:13:26,746-07 ERROR [org.ovirt.engine.core.bll.RunVmCommand] (org.ovirt.thread.pool-7-thread-47) [cf013bea-3ad6-441d-87f9-afa133b9a707] Exception: java.lang.NullPointerException
        at org.ovirt.engine.core.bll.RunVmCommand.getMemoryFromActiveSnapshot(RunVmCommand.java:168) [bll.jar:]
        ...... etc., etc., ......

Environment

  • Red Hat Virtualization (RHV) 4.1.8
  • Red Hat Enterprise Linux (RHEL) 7.4 hosts;
    • vdsm-4.19.45-1.el7

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.