RHV VM failed to start, Null Pointer Exception reported in engine log

Solution In Progress - Updated -

Issue

  • VM failed to start;
Failed to run VM xyz (User: user1@a.b.c.-authz).
  • Null Pointer Exception reported in the engine logs;
2018-03-20 11:13:26,746-07 ERROR [org.ovirt.engine.core.bll.RunVmCommand] (org.ovirt.thread.pool-7-thread-47) [cf013bea-3ad6-441d-87f9-afa133b9a707] Exception: java.lang.NullPointerException
        at org.ovirt.engine.core.bll.RunVmCommand.getMemoryFromActiveSnapshot(RunVmCommand.java:168) [bll.jar:]
        ...... etc., etc., ......

Environment

  • Red Hat Virtualization (RHV) 4.1.8
  • Red Hat Enterprise Linux (RHEL) 7.4 hosts;
    • vdsm-4.19.45-1.el7

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In