Why Are My SCM Updates Failing On Multiple Nodes in a Cluster in Ansible Tower?

Solution In Progress - Updated -

Issue

SCM updates fail on several but not all nodes of Tower. The primary issue is that the nodes are failing inconsistently and making it difficult to troubleshoot the issue.

Receiving traceback on /api/v1/project_updates/N where N = project job id


"Traceback (most recent call last):\n File \"/lib/python2.7/site-packages/awx/main/tasks.py\", line 840, in run\n File \"/lib/python2.7/site-packages/awx/main/tasks.py\", line 1499, in get_stdout_handle\n File \"/lib/python2.7/site-packages/awx/main/tasks.py\", line 760, in get_stdout_handle\n File \"/var/lib/awx/venv/awx/lib64/python2.7/os.py\", line 150, in makedirs\n makedirs(head, mode)\n File \"/var/lib/awx/venv/awx/lib64/python2.7/os.py\", line 157, in makedirs\n mkdir(name, mode)\nOSError: [Errno 13] Permission denied: '/ansible'\n",

Environment

  • Ansible Tower

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