"wbinfo -i" search returns an error with a two domain Samba configuration

Solution Verified - Updated -


  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 5
  • samba3x-winbind
  • samba-winbind-3.6


  • Attempting to get user info using wbinfo fails with the following error.
[root@server ~]# wbinfo --verbose -i DOMAIN+username
failed to call wbcGetpwnam: WBC_ERR_DOMAIN_NOT_FOUND
Could not get info for user DOMAIN+username
  • Also, "getent -s winbind passwd" returns nothing.


  • Add the following lines to the [global] section of the /etc/samba/smb.conf file
idmap config * : backend = tdb
idmap config * : range = 1000-9999
  • Restart the winbind service.
# service winbind restart

Root Cause

There are BUILTIN domains on an AD server and the default "*" 'tdb' backend and range are needed to map the users not included in the other mapped domains. Not having this backend still causes a mapping error even if the user being mapped is not included in that range.

Diagnostic Steps

  • The following two commands successfully return a list of users.
# wbinfo -u
# wbinfo -g
  • The user-info option for wbinfo returns an error even though user "DOMAIN+username" was listed with the "-u" option.
# wbinfo -i DOMAIN+username
"failed to call wbcGetpwnam: WBC_ERR_DOMAIN_NOT_FOUND
Could not get info for user DOMAIN+username"
  • From the sosreport review the '/etc/krb5.conf', '/etc/samba/smb.conf', /sos_commands/samba/testparm_-s_-v and '/sos_commands/samba/wbinfo_-u' files.

  • Turn on debugging for winbindd and samba, attempt "wbinfo -i username" again and look at the '/var/log/samba/log.winbindd-idmap' file for errors such as the following.

[<date> <time>,  1, pid=<pid>] winbindd/idmap.c:201(idmap_init_domain)
  idmap range not specified for domain *
[<date> <time>, 10, pid=<pid>] winbindd/idmap_util.c:187(idmap_sid_to_uid)
  idmap_backends_sid_to_unixid failed: NT_STATUS_NONE_MAPPED
  • The /etc/samba/smb.conf file shows that the "rid" backend is being used for the id mapping of a two domain trust and enumeration is enabled.
   workgroup = DOMAIN
   realm = REALM.COM
   security = ads
   template shell = /bin/false
   winbind use default domain = false
   winbind offline logon = true
   winbind separator = +
   idmap backend = tdb
   #idmap uid = 1000-9999
   #idmap gid = 1000-9999 
   winbind enum users = yes
   winbind enum groups = yes
   winbind nested groups = no

   idmap config DOMAIN:backend = rid
   idmap config DOMAIN:range = 10000-199999
   idmap config TRUSTED:backend = rid
   idmap config TRUSTED:range = 210000-299999
  • We didn't see a default backend in the smb.conf file but checkthe testparm file to see if a default range ('*') exists, in this case it does not.
$ less sos_commands/samba/testparm_-s_-v | grep idmap
WARNING: The "idmap backend" option is deprecated
    ldap idmap suffix = 
    idmap backend = tdb
    idmap cache time = 604800
    idmap negative cache time = 120
    idmap uid = 
    idmap gid = 
    idmap config DOMAIN:range = 210000-299999
    idmap config DOMAIN:backend = rid
    idmap config TRUSTED:range = 10000-199999
    idmap config TRUSTED:backend = rid
    idmap config * : backend = tdb
  • Consult the 'idmap_rid' manpages for the correct format of the "idmap config * : backend = tdb" range.
$ man idmap_rid

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