Throwing the error <Fault -1: redstone.xmlrpc.XmlRpcFault: unhandled internal exception: Index: 0, Size: 0> when trying to create a system snaphot via system.tagLatestSnapshot() API call

Solution Verified - Updated -

Issue

  • When trying to create a system snapshot via Satellite API system.tagLatestSnapshot() the error below is display
[2018-02-05 03:15:17,412] ERROR - REQUESTED FROM: 10.100.20.72 CALL: system.tagLatestSnapshot(admin_user, 1000013090, snapTag) CALLER: (xmlrpc) TIME: 0.036 seconds
   redstone.xmlrpc.XmlRpcFault: unhandled internal exception: Index: 0, Size: 0
         at com.redhat.rhn.frontend.xmlrpc.BaseHandler.invoke(BaseHandler.java:211)
         at redstone.xmlrpc.XmlRpcDispatcher.dispatch(XmlRpcDispatcher.java:123)
         at com.redhat.rhn.frontend.xmlrpc.RhnXmlRpcServer.execute(RhnXmlRpcServer.java:54)
         at com.redhat.rhn.frontend.xmlrpc.XmlRpcServlet.doPost(XmlRpcServlet.java:162)

Environment

  • Red Hat Satellite 5.6
  • Red Hat Satellite 5.7
  • Red Hat Satellite 5.8

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