RHEV: Logging into RHEVM with AD user accounts is failing and seeing USER_FAILED_TO_AUTHENTICATE_NO_KDCS_FOUND in the rhevm.log

Solution Verified - Updated -

Issue

  • Problem with RHEVM authenticating against AD
  • Upon trying to login (as user1 in this example), these errors show up in the rhevm.log:
2013-02-15 15:04:15,014 ERROR [org.ovirt.engine.core.bll.adbroker.LdapAuthenticateUserCommand] (http-0.0.0.0-8443-4) Failed authenticating user: user1 to domain example.com. Ldap Query Type is getUserByName
2013-02-15 15:04:15,053 ERROR [org.ovirt.engine.core.bll.LoginAdminUserCommand] (http-0.0.0.0-8443-4) USER_FAILED_TO_AUTHENTICATE_NO_KDCS_FOUND : user1
...
2013-02-15 15:08:51,488 ERROR [org.ovirt.engine.core.bll.adbroker.GSSAPIDirContextAuthenticationStrategy] (http-0.0.0.0-8443-4) Authentication Failed. Please verify the fully qualified domain name that is used for authentication is correct.

Environment

  • Red Hat Enterprise Virtualization 3.0
  • Active Directory for user accounts

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