Unable to log into desktop on a virtual server created by cloning a disk

Solution Verified - Updated 2013-06-12T18:36:06+00:00 -

English

• No translations currently exist.

Environment

• Red Hat Enterprise Linux 6
• Red Hat Enterprise Linux 5

Issue

• Cloned server not accepting password for desktop login
• Unable to log into desktop but able to log into terminal
• Desktop refuses password

Resolution

• Delete the .xauthority file from the users home directory
• Run mkxauth -u <user login> -c for each user

Root Cause

• The .xauthority file from the original cloned machine must be deleted.

Diagnostic Steps

• Attempt to login to the Desktop as a user using valid credentials and fail
• Press ctrl-alt-F2 to switch to a terminal
• Log into the terminal with the same credentials and succeed.

This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.