How to automatically cancel "stuck" print jobs in RHEL

Solution Verified - Updated -

Issue

A print job was held in a "processing" state until CUPS was restarted with no information on why. This caused our print jobs to fill the /var/spool/cups volume and resulted in the loss of the entire print run. We need a way to ensure that jobs do not stay in a "processing" state indefinitely.

Environment

  • Red Hat Enterprise Linux (RHEL) 6 and 7
  • Common Unix Printing System (CUPS) 1.4.2 and 1.6.3

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content