System crashed with error “general protection fault: 0000 [#1] SMP” and “BUG: unable to handle kernel paging request at”

Solution Verified - Updated -

Issue

  • Kernel panicked due to general protection fault at ktime_get_update_offsets_now+0xd5/0xf0 while accessing invalid memory address.
[1504128.798934] general protection fault: 0000 [#1] SMP    <<======
[1504128.798981] Modules linked in: nf_conntrack_netbios_ns nf_conntrack_broadcast ip6t_rpfilter ipt_REJECT nf_reject_ipv4 ip6t
_REJECT nf_reject_ipv6 xt_conntrack ebtable_nat ebtable_broute ip6table_nat nf_conntrack_ipv6 nf_defrag_ipv6 nf_nat_ipv6 ip6tab
le_mangle ip6table_security ip6table_raw iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack iptable_m
angle iptable_security iptable_raw ebtable_filter ebtables ip6table_filter ip6_tables iptable_filter ip_tables veth br_netfilte
r overlay(T) fuse nfsv3 rpcsec_gss_krb5 nfsv4 dns_resolver nfs fscache binfmt_misc bonding ip_set nfnetlink bridge stp llc inte
l_powerclamp coretemp intel_rapl iosf_mbi kvm_intel kvm irqbypass crc32_pclmul ghash_clmulni_intel aesni_intel vfat fat lrw gf1
28mul glue_helper ablk_helper cryptd ipmi_devintf
[1504128.799424]  iTCO_wdt iTCO_vendor_support hpwdt hpilo sg ipmi_ssif lpc_ich pcspkr shpchp wmi sb_edac ipmi_si ipmi_msghandl
er edac_core ioatdma dca acpi_power_meter nfsd auth_rpcgss nfs_acl lockd grace sunrpc ext4 mbcache jbd2 sd_mod crc_t10dif crct1
0dif_generic uas usb_storage crct10dif_pclmul crct10dif_common crc32c_intel mgag200 i2c_algo_bit drm_kms_helper syscopyarea sys
fillrect sysimgblt fb_sys_fops ttm drm i2c_core tg3 hpsa ptp pps_core scsi_transport_sas fjes dm_mirror dm_region_hash dm_log d
m_mod [last unloaded: ip_tables]
[1504128.799726] CPU: 8 PID: 0 Comm: swapper/8 Tainted: G               ------------ T 3.10.0-514.6.1.el7.x86_64 #1
[1504128.799775] Hardware name: HP ProLiant DL580 Gen9/ProLiant DL580 Gen9, BIOS U17 10/27/2015
[1504128.799816] task: ffff88017c558000 ti: ffff88017c560000 task.ti: ffff88017c560000
[1504128.799854] RIP: 0010:[<ffffffff810eba85>]  [<ffffffff810eba85>] ktime_get_update_offsets_now+0xd5/0xf0
[1504128.799912] RSP: 0018:ffff88085fa03ef8  EFLAGS: 00010002
[1504128.799940] RAX: ffff88085fa0f8a8 RBX: 0000000000000000 RCX: ffff88085fa0f9d8
[1504128.799975] RDX: ffff88085fa0f998 RSI: ffff88085fa0f958 RDI: ffff88085fa0f9d8
[1504128.800011] RBP: ffff88085fa0f998 R08: 0000000000000000 R09: 000000000000001c
[1504128.800046] R10: 0000000000005eb8 R11: 0000000000000000 R12: ffff88085fa0f8a0
[1504128.800083] R13: ffff88085fa0f958 R14: ffff88085fa0f8a8 R15: 00000000516b35f9
[1504128.800119] FS:  0000000000000000(0000) GS:ffff88085fa00000(0000) knlGS:0000000000000000
[1504128.800159] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[1504128.800189] CR2: 00007fc7a231cef8 CR3: 00000000019ba000 CR4: 00000000001407e0
[1504128.800225] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[1504128.800261] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
[1504128.800296] Stack:
[1504128.800310]  31fed927c5d62c44 0000000000000003 ffff88085fa0f8a0 ffff88085fa0f958
[1504128.800352]  ffff88085fa0f998 ffff88085fa0f9d8 ffff88085fa03f78 ffffffff810b4ef6
[1504128.800394]  ffffffff810f2e08 ffff88085fa0f8a8 ffff88085fa0fde0 ffff88085fa0d080
[1504128.800436] Call Trace:
[1504128.800453]  <IRQ> 
[1504128.800468] 
[1504128.800486]  [<ffffffff810b4ef6>] ? hrtimer_interrupt+0x86/0x1e0
[1504128.800512]  [<ffffffff810f2e08>] ? update_ts_time_stats+0x58/0x90
[1504128.800550]  [<ffffffff81051077>] ? local_apic_timer_interrupt+0x37/0x60
[1504128.800590]  [<ffffffff81698ecf>] ? smp_apic_timer_interrupt+0x3f/0x60
[1504128.800624]  [<ffffffff8169741d>] ? apic_timer_interrupt+0x6d/0x80
[1504128.800656]  <EOI> 
[1504128.800670] 
[1504128.800687]  [<ffffffff81514182>] ? cpuidle_enter_state+0x52/0xc0
[1504128.800710]  [<ffffffff815142c9>] ? cpuidle_idle_call+0xd9/0x210
[1504128.800746]  [<ffffffff8103516e>] ? arch_cpu_idle+0xe/0x30
[1504128.800777]  [<ffffffff810e7db5>] ? cpu_startup_entry+0x245/0x290
[1504128.800811]  [<ffffffff8104f11a>] ? start_secondary+0x1ba/0x230
[1504128.800841] Code: 00 48 89 11 48 3b 05 bb 9b d5 00 7d 23 44 3b 3d 0a 9b d5 00 0f 85 5f ff ff ff 48 83 c4 18 5b 41 5c 41 5d 41 5e 41 5f 5d c3 f3 90 <e9> 49 ff ff ff 48 8b 3d 57 9b d5 00 48 8d 97 00 36 65 c4 48 89 
[1504128.801054] RIP  [<ffffffff810eba85>] ktime_get_update_offsets_now+0xd5/0xf0
[1504128.802420]  RSP <ffff88085fa03ef8>

Environment

  • Red Hat Enterprise Linux 7.3
  • 3.10.0-514.16.1.el7

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