Satellite throws an error "Connection Timed Out" when trying to register a new system
Issue
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Satellite timed out when trying to register a new system
==> /var/log/httpd/error_log <== [Tue Dec 19 12:12:04 2017] [error] Exception reported from satellite.example.com [Tue Dec 19 12:12:04 2017] [error] Time: Tue Dec 19 12:12:04 2017 [Tue Dec 19 12:12:04 2017] [error] Exception type <class 'spacewalk.common.rhnException.rhnException'> [Tue Dec 19 12:12:04 2017] [error] Exception while handling function registration.new_system [Tue Dec 19 12:12:04 2017] [error] Request object information: [Tue Dec 19 12:12:04 2017] [error] URI: /XMLRPC
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Error reported from client
rhn-plugin: Error communicating with server. The message was: Connection timed out on readline
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Database reports deadlock issues on Oracle
[Tue Dec 19 12:12:04 2017] [error] Spacewalk 19921 2017/12/19 12:12:04 -04:00: ('Unhandled exception', [Tue Dec 19 12:12:04 2017] [error] Internal code error. Information available: [Tue Dec 19 12:12:04 2017] [error] (60, 'ORA-00060: deadlock detected while waiting for resource\\nORA-06512: at "RHNSAT.LOCK_COUNTS", line 16\ \nORA-06512: at "RHNSAT.RHN_CHANNEL", line 39\\nORA-06512: at line 1\\n') [Tue Dec 19 12:12:04 2017] [error] )
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Registration via Satellite Proxy
[Tue Dec 19 02:02:34 2017] [error] [client 192.168.0.1] mod_wsgi (pid=2557): Exception occurred processing WSGI script '/usr/share/rhn/wsgi/xmlrpc.py'. [Tue Dec 19 02:02:34 2017] [error] [client 192.168.0.1] ValueError: embedded newline in response header with name 'SERVER_SIGNATURE' and value'(address)Apache/2.2.15 (Red Hat) Server at satelliteproxy.example.com Port 80</address> [Tue Dec 19 02:02:34 2017] [error] [client 192.168.0.1] ' [Tue Dec 19 02:02:34 2017] [error] Spacewalk 2554 2017/12/19 02:02:34 -00:00: ('Error opening connection', 'http://satelliteproxy.example.com/XMLRPC/GET-REQ/custom-channel/repodata/repomd.xml', error(111, 'Connection refused')) [Tue Dec 19 02:02:34 2017] [error] Exception reported from satelliteproxy.example.com [Tue Dec 19 02:02:34 2017] [error] Time: Tue Dec 19 02:02:34 2017 [Tue Dec 19 02:02:34 2017] [error] Exception type <class 'socket.error'> [Tue Dec 19 02:02:34 2017] [error] [Tue Dec 19 02:02:34 2017] [error] Exception Handler Information [Tue Dec 19 02:02:34 2017] [error] Traceback (most recent call last): [Tue Dec 19 02:02:34 2017] [error] File "/usr/share/rhn/proxy/rhnShared.py", line 128, in _connectToParent [Tue Dec 19 02:02:34 2017] [error] self.responseContext.getConnection().connect() [Tue Dec 19 02:02:34 2017] [error] File "/usr/lib/python2.6/site-packages/rhn/connections.py", line 166, in connect [Tue Dec 19 02:02:34 2017] [error] HTTPConnection.connect(self) [Tue Dec 19 02:02:34 2017] [error] File "/usr/lib/python2.6/site-packages/rhn/connections.py", line 144, in connect [Tue Dec 19 02:02:34 2017] [error] httplib.HTTPConnection.connect(self) [Tue Dec 19 02:02:34 2017] [error] File "/usr/lib64/python2.6/httplib.py", line 771, in connect [Tue Dec 19 02:02:34 2017] [error] self.timeout) [Tue Dec 19 02:02:34 2017] [error] File "/usr/lib64/python2.6/socket.py", line 567, in create_connection [Tue Dec 19 02:02:34 2017] [error] raise error, msg [Tue Dec 19 02:02:34 2017] [error] error: [Errno 111] Connection refused
Environment
- Red Hat Satellite 5.7 - satellite-schema-5.7.0.37
- Red Hat Satellite 5.8 - satellite-schema-5.8.0.38
- Red Hat Satellite Proxy 5.7
- Red Hat Satellite Proxy 5.8
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