JBoss EAP6.4 service fails to stop (with both service account and local system account)

Solution Verified - Updated -

Issue

  • JBoss EAP6.4 service fails to stop (with both service account and local system account)
  • Below error message is seen in logs
Faulting application name: prunsrv.exe, version: 1.0.15.0, time stamp: 0x5912ebae
Faulting module name: ntdll.dll, version: 6.3.9600.18438, time stamp: 0x57ae642e
Exception code: 0xc0000005
Fault offset: 0x0000000000035690
Faulting process id: 0x39b8
Faulting application start time: 0x01d2ce8703ed141d
Faulting application path: E:\jboss-EAP6.4\modules\system\layers\base\native\sbin\prunsrv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 94b050c3-3a7a-11e7-80dd-005056ad1c2a
Faulting package full name: 
Faulting package-relative application ID:

Environment

  • Red Hat Enterprise Application Platform (EAP)
    • 6.4.x

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