Accessing user information in EPP 5 and JPP 6 - Red Hat Customer Portal

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Issue

The portal is connected to LDAP and we can see the LDAP attributes in the Group admin portlets. When we create our own portlet and try to retrieve the same LDAP attributes we cannot seem to find them.
We are accessing it thought the userinfo object, which is empty.
Is there another object available to each portlet that will contain the LDAP attributes at runtime that we can call?
How can i add another user field in UserProfile using the Organization API?
How to retrieve user related info using the Organization service ?

Environment

Red Hat JBoss Portal(EPP)
- 5.0
- 5.1
Red Hat JBoss Portal (JPP)
- 6.x

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