Issue

• When upgrading/installing packages the clients receive a 500 error:

  openais-0.80.6-16.el5_5.1.x86_64: failed to retrieve getPackage/openais-0.80.6-16.el5_5.1.x86_64.rpm from rhel-x86_64-server-5 
  error was [Errno 14] HTTP Error 500: Internal Server Error  
  

• Systems are behind RHN proxy and it also sends out a mail on following error

   Exception Handler Information
  Traceback (most recent call last):
   File "/usr/share/rhn/proxy/apacheServer.py", line 66, in __call__
     ret = f(req)
    File "/usr/share/rhn/proxy/apacheHandler.py", line 348, in handler
      ret = handlerObj.handler()
    File "/usr/share/rhn/proxy/redirect/rhnRedirect.py", line 93, in handler
      status = self._serverCommo(self.req.read())      # part 2
    File "/usr/share/rhn/proxy/rhnShared.py", line 217, in _serverCommo
      return self._handleServerResponse(status)
    File "/usr/share/rhn/proxy/redirect/rhnRedirect.py", line 165, in _handleServerResponse
      redirectStatus = self.__redirectFailover()
    File "/usr/share/rhn/proxy/redirect/rhnRedirect.py", line 413, in __redirectFailover
      self._connectToParent()
    File "/usr/share/rhn/proxy/rhnShared.py", line 102, in _connectToParent
      self.responseContext.setConnection(self._create_connection())
    File "/usr/share/rhn/proxy/responseContext.py", line 62, in setConnection
      self._getCurrentContext()[CXT_CONNECTION] = connection
    File "/usr/share/rhn/proxy/responseContext.py", line 101, in _getCurrentContext
      return self._contextStack[-1]
  IndexError: list index out of range
  

• RHN Proxy trying to fetch packages from behind a HTTP proxy, client gets errors like

libexif-0.6.20.1.el5_7.1.x86_64: failed to retrieve getPackage/libexif-0.6.20-1.el5_7.1.x86_64.rpm from rhel-x86_64-server-5 error was [Errno 14] HTTP Error 500: Internal Server Error

squid proxy sees errors like

127.0.0.1 TCP_MISS/500 GET http://127.0.0.1/XMLRPC/GET-REQ/rhel-x86_64-server-5-repodata/<longstring>-primaru.xml.gz - DIRECT/127.0.0.1 text-html
127.0.0.1 TCP_NEGATIVE_HIT/500 http://127.0.0.1/XMLRPC/GET-REQ/rhel-x86_64-server-5/getPackage/whatever.el6.x86_64.rpm - DIRECT/127.0.0.1 text-html

• Yum was throwing following error while updating via RHN proxy:

# yum update
Loaded plugins: rhnplugin
Error: failed to retrieve repodata/e7c6c5aaa65cca1cca463e055368e27165518044-primary.xml.gz from rhel-i386-server-5
error was [Errno 14] HTTP Error 500: Internal Server Error

• On RHN Proxy we see below error

[error] OSError: [Errno 13] Permission denied: '/var/spool/rhn-proxy/list'