When running yum/rhn_check commands on the client system, it fails with the error message "Error Class Code: 19 Error Class Info: Architecture and OS version combination is not supported."

Solution Verified - Updated -

Issue

  • When running yum on the client system, it fails with the following error:
There was an error communicating with RHN. 
RHN support will be disabled 
Error Message: 
    Your account does not have access to any channels matching (release='5', arch='x86_64-redhat-linux') 
If you have a registration number, please register with it... 
Error Class Code: 19 
Error Class Info: Architecture and OS version combination is not supported." 
  • Error while running rhn_check
[root@hostname ~]# rhn_check
An error has occurred:

Error Message:
    Your account does not have access to any channels matching (release='5', arch='x86_64-redhat-linux')
If you have a registration number, please register with it first at http://www.redhat.com/apps/activate/ and then try again.
Error Class Code: 19
Error Class Info: Architecture and OS version combination is not supported.
Explanation:
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.

See /var/log/up2date for more information

Environment

  • Red Hat Classic (RHN)
  • Red Hat Satellite v 5.x
  • Red Hat Enterprise Linux (RHEL)
  • CentOS release (centos-release) or OEL release (enterprise-release) package installed on the RHEL system.

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