[Satellite 6.2.x] Red Hat Subscriptions page on Satellite Web UI keeps loading

Solution Verified - Updated -

Issue

  • Cannot view any subscriptions in satellite
Content -> Red Hat Subscriptions leads to multiple HTTP 400 errors with "ID not found"
  • Red Hat Subscription page on satellite Web Ui keeps loading and leads to below error in production.log
2017-10-09 07:42:05 [app] [E] exception when talking to a remote client: Katello::Resources::Candlepin::Subscription: 400 Bad Request {"displayMessage":"Subscription 
with id 8a579bb159649a6b015983f373982a15 could not be found.","requestUuid":"3225fbbc-0f11-40e6-b7c0-7748cca5945a"} (GET /candlepin/subscriptions/8a579bb159649a6b0159
83f373982a15)

Environment

  • Red Hat Satellite 6.2

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