Email Address unique over Accounts on 3scale

Solution Verified - Updated -

Issue

  • We are unable to create an admin portal user sampleuser@example.com. They have signed up for the developer portal but now we need to give them member access. The admin portal says their username/email address has already been taken.
  • We are unable to create a developer portal user sampleuser@example.com. They have signed up for the admin portal but now we need to give them developer access. The admin portal says their username/email address has already been taken.

Environment

  • Red Hat 3scale API Management Platform
    • SaaS
    • 2.0 On-premises
    • 2.1 On-premises
    • 2.2 On-premises

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.