While importing custom channel from other satellite server using export dump it failed with "ERROR: you are not entitled to sync a channel in this set of channels. Please contact your sales rep or RHN contact"

Solution Verified - Updated -

Issue

  • Not able to import a custom channel which is exported from other satellite because it fails with following error
        Exception Handler Information 
        Traceback (most recent call last): 
          File "/usr/bin/satellite-sync", line 136, in main 
            return satsync.Runner().main() 
          File "/usr/share/rhn/satellite_tools/satsync.py", line 199, in main 
            ret = method() 
          File "/usr/share/rhn/satellite_tools/satsync.py", line 272, in _step_channels 
            self.syncer.process_channels() 
          File "/usr/share/rhn/satellite_tools/satsync.py", line 605, in process_channels 
            raise RhnSyncException(messages.invalid_channel_family_error % 
        RhnSyncException: 
        ERROR: you are not entitled to sync a channel in this set of channels. 
        Please contact your sales rep or RHN contact 

Environment

  • Red Hat Network (RHN) Satellite

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