[Satellite 6] Red Hat Insights showing Organization is configured in disconnected mode
Environment
- Red Hat Satellite 6.x
Issue
- After installing
redhat-access-insightsinSatellite Server. - On
Satellite WebUIshowing error as Organization is configured in disconnected mode.

Resolution
- Changed the Red Hat CDN URL in satellite Manifest URL from http://cdn.redhat.com to https://cdn.redhat.com
Root Cause
- Incorrect Red Hat CDN URL in satellite Manifest
Diagnostic Steps
- Command to check the connection from the client to
Satellite Server.
#redhat-access-insights --test-connection
Could not auto configure, falling back to static config
See /var/log/redhat-access-insights/redhat-access-insights.log for additional information
Connection test config:
Proxy config: {'https': 'http://ncrsproxy01.infra.ncoc.adloc:8080'}
Certificate Verification: /etc/redhat-access-insights/cert-api.access.redhat.com.pem
=== Begin Certificate Chain Test ===
Failed to connect to https://cert-api.access.redhat.com/r/insights. Invalid hostname.
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