Enabling case groups shows - Error 502 HTTP/2.0 502 Message: {"code":"502","message":"Account does not have Group ACLs enabled"}

Solution Verified - Updated -

Issue

  • Attempting to create case groups and modifying access permissions for users shows the below error:
    Errror message shown

Environment

  • Red Hat Customer Portal

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content