Unable to view recently added subscriptions on Portal or facing error when adding them to the Subscription Allocation.

Solution Verified - Updated -


  • Subscriptions are present in the account but are not displayed when trying to add them to the Subscription Allocation.
  • Added subscription to the Subscription Allocation on the Customer Portal but when viewing it on the portal it shows the below:
No attached subscriptions found.
  • Adding subscriptions to the Subscription Allocation fails with the below error,
 Subscription allocation information is not available


  • Red Hat Customer Portal
  • Red Hat Satellite 6.x

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content