Why are Satellite clients not getting patched?

Solution Verified - Updated -

Environment

  • Red Hat Network Satellite or Proxy
  • Red Hat Enterprise Linux (Guest/VM)
  • VMware Virtualization Host

Issue

  • Unable to get to the Satellite GUI via web browser on some other system but can get to it locally on the actual server.
  • When attempting a yum update on one of the clients, it just sits for a while at Loaded plugins: rhnplugin, security and then times out.

Resolution

  • Reinstall vmware-tools package which is provided by VMware.

Root Cause

  • NIC configuration on the guest was dead.
  • Reinstalling vmware-tools resolves the issue

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