When uploading Red Hat Insights profile on Satellite Foreman production.log throws errors like 'Caught HTTP error when proxying call to tapi: 401 Unauthorized'

Solution Unverified - Updated -

Issue

  • The Satellite fails to connect with Access Insights engine with below error,

    2017-05-31 03:28:14 379c74b7 [app] [E] RedhatAccess::Telemetry::PortalClient: Caught HTTP error when proxying call to tapi: 401 Unauthorized: 
    2017-05-31 03:28:14 379c74b7 [app] [I] Completed 401 Unauthorized in 685ms (Views: 0.3ms | ActiveRecord: 10.6ms)
    2017-05-31 03:28:14 cdb57b1f [app] [I] Started POST "/api/hosts/facts" for 172.30.15.43 at 2017-05-31 03:28:14 -0400
    2017-05-31 03:28:14 cdb57b1f [app] [I] Processing by Api::V2::HostsController#facts as JSON
    

Environment

  • Red Hat Satellite 6.1
  • Red Hat Satellite 6.2

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