Registration Authority agent cannot revoke certificate, gets error "Could not find submit.xml"

Solution Verified - Updated -

Issue

In the Red Hat Certiticate System (RHCS), a Registration Authority agent could not revoke a certificate, and got an error "Could not find submit.xml"

While trying to revoke a digital certificate in an agent web interface of a Registration Authory (RA) subsystem from RHCS, the following error was reported in the web browser:

Software error:
Could not find submit.xml in /var/lib/pki-ra/docroot/agent/cert/ at /var/lib/pki-ra/docroot/../lib/perl/PKI/Conn/CA.pm line 212

Environment

  • Red Hat Enterprise Linux 5.3
  • Red Hat Directory Server 8.1
  • Red Hat Certificate System 8.0
    pki-util-8.0.2-1.el5pki-noarch
    pki-common-8.0.2-1.el5pki-noarch
    redhat-pki-ra-ui-8.0.0-23.el5pki-noarch
    pki-ra-8.0.0-26.el5pki-noarch
    pki-selinux-8.0.0-10.el5pki-noarch
    pki-java-tools-8.0.0-17.el5pki-noarch
    pki-native-tools-8.0.0-17.el5pki-x86_64
    pki-ca-8.0.3-1.el5pki-noarch
    

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