HPE BL660c Gen8 reboots with no kdump or errors, UMCE events are logged in BIOS
Issue
- HPE systems BL660c Gen8 system reboots apparently randomly or during a ramp-down (idling after heavy usage)
- No traces are left in logs, remote
syslogor even monitoring the remote serial interface - Server does not hang; it necessarily reboots
- HP ASR watchdog is disabled
-
Remote serial port shows a similar output:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2016.09.02 02:42:56 =~=~=~=~=~=~=~=~=~=~=~= login as: Administrator Administrator@192.168.0.1's password: User:Administrator logged-in to ILOXXXXXXXXXX.(192.168.0.1 / 8BAD::F00D:DEAD:BEEF:C0DE) iLO Standard Blade Edition 2.40 at Dec 02 2015 Server Name: server01.example.com Server Power: On </>hpiLO-> vsp Virtual Serial Port Active: COM1 Starting virtual serial port. Press 'ESC (' to return to the CLI Session. Red Hat Enterprise Linux Kernel 3.10.0-327.10.1.el7.x86_64 on an x86_64 server01.example.com login:<ESC>[5n<ESC>[7l<ESC>[0m<ESC>[2J<ESC>[01;01H<ESC>[7l<ESC>[0m<ESC>[2J<ESC>[01;01H<ESC>[7l<ESC>[0m<ESC>[2J<ESC>[01;01H<ESC>[01;01H <ESC>[02;01H <ESC>[03;01H <ESC>[04;01H <ESC>[05;01H <ESC>[03;01HProLiant System BIOS - I32 (12/01/2015) Copyright 1982, 2015 Hewlett-Packard Development Company, L.P. <ESC>[01;01H<ESC>[06;01H <ESC>[01;29H1024 GB Installed<ESC>[07;01H 4 Processor(s) detected, 40 total cores enabled, Hyperthreading is enabled Proc 1: Intel(R) Xeon(R) CPU E5-4650 v2 @ 2.40GHz Proc 2: Intel(R) Xeon(R) CPU E5-4650 v2 @ 2.40GHz Proc 3: Intel(R) Xeon(R) CPU E5-4650 v2 @ 2.40GHz Proc 4: Intel(R) Xeon(R) CPU E5-4650 v2 @ 2.40GHz QPI Speed: 8.0 GT/s HP Power Profile Mode: Maximum Performance Power Regulator Mode: Static High Performance -
A similar UMCE (Unexpected Machine Check Exception) is found in iLO logs:
Uncorrectable Machine Check Exception (Board 0, Processor 1, APIC ID 0x00000000, Bank 0x00000004, Status 0xB2000000'77000402, Address 0x00000000'00000000, Misc 0x00000000'00000000)
Environment
- Red Hat Enterprise Linux 7
- HPE BL660c Generation 8
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