Error "Failure in datasource while processing FETCH request" when adding/viewing alert notification for resource groups or alert templates

Solution Verified - Updated -

Issue

  • Error on creation of alert notification for resource groups or alert definition templates
  • Adding or viewing notifications for alerts on a group of resources or alert definition templates fails and the notification window spins endlessly
  • Attempt to add alert notification on the alert defined for resource group or in an alert definition template fails with the message Failure in datasource while processing FETCH request in the Message Center.

Environment

  • Red Hat JBoss Operations Network (ON)
    • 3.3.8
  • Viewing or adding a notification to the Notification panel for a Resource Group Alert Definition or Alert Definition Template

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content