Satellite Sync Fails after Recently Migrating Satellite System from RHN to RHSM

Solution Verified - Updated -

Issue

  • I recently migrated my Satellite 5.6 or 5.7 server from RHN to RHSM, and when I run satellite-sync, it fails with:
ERROR: there was a problem synchronizing the information.
       Error message: ERROR: this server must be registered with RHN.
  • or:
ERROR: there was a problem synchronizing the information.
       Error message:
Error Message:
    Service not enabled for system profile: "satellite.example.com"
Error Class Code: 31
Error Class Info:
     This system does not have a valid entitlement for Red Hat Network.
     Please visit https://rhn.redhat.com/rhn/systems/SystemEntitlements.do
     or login at https://rhn.redhat.com, and from the "Your RHN" tab,
     select "Subscription Management" to enable RHN service for this system.
Explanation:
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.

Environment

  • Red Hat Satellite 5.6
  • Red Hat Satellite 5.7

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