SAM 1.4, the WebUI displays an error "Resources::Candlepin::Owner: 500 Internal Server Error"

Solution In Progress - Updated -

Issue

  • While trying to access menus from WebUI, seeing the following error :
Resources::Candlepin::Owner: 500 Internal Server Error {"displayMessage":"Runtime Error invalid stream header: BB656430 at java.io.ObjectInputStream.readStreamHeader:858","requestUuid":"941479e6-b31a-4f06-89f4-79d3eac585b6"} (GET /candlepin/owners/Jewish_United_Fund/pools?) (RestClient::InternalServerError)
{"displayMessage":"Runtime Error invalid stream header: BB656430 at java.io.ObjectInputStream.readStreamHeader:858","requestUuid":"941479e6-b31a-4f06-89f4-79d3eac585b6"}
  • Unable to access any menu

Environment

  • Subscription Asset Manager 1.4

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