On restarting Satellite getting the error Status: "403 Forbidden" with NPBootstrap

Solution Verified - Updated -

Issue

  • While restarting or checking status of rhn-satellite service, getting the error Status: 403 Forbidden for NPBootstrap.
2012-04-12 14:16:01 NPBootstrap: WARNING: STARTED BUT *NOT* RUNNING
2012-04-12 14:16:01 NPBootstrap: ERRORS ENCOUNTERED DURING LAST ACTION:
2012-04-12 14:16:01 NPBootstrap:        !! ERROR FROM SHELL COMMAND: 
2012-04-12 14:16:01 NPBootstrap:        !! STDOUT: Requesting https://satellite.example.com/satconfig/cgi-bin/fetch_netsaintid.cgi?ssk=b16d48f2263d&publickey=ssh-dss%20AAAAB3NzaC1kc3MAAACBAMRR53I8CxW5%2BpIwCLrr0LPzpMG4BoH9ytaFN1oNFz1hi49Z8kR3GSHdOBIZ%2BGdMMp5ZsPpHumO%2Bv72VtmWTlAdrnE3OJQDSdQJ1NhIhyBH7a3IejdO3zt4ABzUlHqvS5Zg4kDTI6jU3eyFlr2ZAFQ4XDsbw8AE7pshLT6WMU6KHAAAAFQDcSiGZWoxEoKwhGmyvB00PkLma6wAAAIEApgRAM2TOYw%2F%2FzQd%2FrN8rCzTr57Irf9RbslI6OTW0hst1RMhVy3ywK254afJykqajpWsMbjw4sSh%2FbSw9o5M87P9%2FcdvjOiicfPN6HyZ7a5rYHcUleKdkm0WvbuzkoDf29kwlFz0KhiUgrd4LnfhgDYB2CJBUsBs7g8IMsyphuWMAAACBAJfrxyj9kE9HAJ1TB1suLK0aaeVZNhHF9gCYN5xImIEeCNTpMYXv2rX8Sp3vryIHLKhjxKm%2BRwDeMC6KDpCx0%2F2kEj0wEr8vWkuIl8L3KdMJ8UvZeqw0JJj8dlWo0X3JcSHjXjdlxEHVVF9FSE6FKZLDsfo%2FpU0hHX4mh6e5xLXZ%20nocpulse%40ncias-p632%2Enci%2Enih%2Egov%0A
Error on attempt 1:  Status: '403 Forbidden'; content: '<!DOCTYPE HTML PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xml:lang="en" xmlns="http://www.w3.org/1999/xhtml" lang="en"><head>
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
    <title>Error</title>

.
.
.

<h1>Permission Error</h1>
<p>You do not have the appropriate permission set to access the requested page.  You may have reached this error page in one of several ways:</p>
          <ol>
            <li>Your login session has expired.  For security reasons, Red Hat
            Network terminates your login session after 15 minutes of
            inactivity.  To sign in again, click <a href="/">here</a>.
            </li>
            <li>You've found an error in our site. Please contact your Support representative with details of how you received this message.</li>
            <li>Your browser does not have cookies enabled.  The Red
            Hat Network requires cookies in order to function; if you
            have disabled them, please re-enable them to use the site.
            </li>
            <li>You've done something naughty.  Stop it.</li>
          </ol>

Environment

  • Red Hat Network (RHN) Satellite

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